WE ACCEPT MOST MAJOR CREDIT CARDS; OPEN ACCOUNTS MAY BE ESTABLISHED UPON APPROVED CREDIT REFERENCES. ANY DAMAGE CLAIMS OR COMPLAINTS MUST BE SUBMITTED IN WRITING WITHIN 10 DAYS AFTER RECEIPT OF ORDER. MERCHANDISE MAY NOT BE RETURNED WITHOUT AUTHORIZATION.
All orders within New York State will be charged 8.25% Sales Tax. All other states – tax not applicable.
PLEASE NOTE - Our office hours are 8:00am-5pm ET, Mon-Fri - Orders placed after 1:00 p.m. will be processed the next business day.
Volume discounts do not apply to products less than $5.00 per item. Feel free to contact us at (800) 310-2723
Canadian Shipments: For all Canada Shipments, customers are responsible for all duties & taxes upon delivery; not included in cost.
International Buyers: Payments can only be made through credit cards or wire transfers.
Customized Orders: Custom leather products take approx. 5-7 business days to produce. All other custom products take approx. 10-15 business days to produce.
100% Satisfaction Guaranteed on all of our products. We encourage our customers to shop and compare our quality, service and factory direct pricing! If for any reason you are not satisfied with your non personalized product, you may return your purchase for a full refund.
We have taken the following steps to help ensure the security of your order:
Data between your web browser and our shopping cart is encrypted using 128-bit SSL Data Encryption certified through Rapid SSL.
Weekly security scans, performed by Comodo, Inc., test our shopping cart hardware and software for 1000's of security vulnerabilities.
Our shopping cart is PCI Certified through Comodo, Inc. PCI Data Security Standards are developed by American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa Inc. to protect customer account data. Companys that are PCI Certified must pass weekly security scans and meet requirements for security management, policies, procedures, network architecture, software design and other critical protective measures.